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Draft Business Plan (June 2026)

Business Plan Overview

The proposed Vredehoek CID will fund additional public safety, cleaning, urban management, and public-space improvements in Vredehoek through an additional rate on properties within the CID area.

What is the Vredehoek CID?

The Vredehoek City Improvement District is a proposed community-funded mechanism to provide supplementary services in the neighbourhood. If approved by Council, a non-profit company will manage the CID and procure services in line with the business plan.

The aim is to provide a stable, accountable way to raise funds to improve public safety, cleanliness, and the management of public spaces in Vredehoek.

Why is a CID being proposed?

Vredehoek is a popular, walkable neighbourhood with a strong sense of community, but our Urban Management Survey shows that residents have growing concerns about crime, safety in public spaces, homelessness-related impacts, and declining cleanliness.

Read more about concerns of residents in the results of the Urban Management Survey.

Problems such as theft, muggings, drug use in parks, illegal fires, bin-picking, and litter after refuse collection days are difficult to solve on a house-by-house or street-by-street basis. The business plan proposes a coordinated, neighbourhood-wide response instead.

Strategic objectives

The strategic objectives of the proposed CID include:

  1. improving public safety through:
    1. 24x7 vehicle patrols;
    2. 24x7 street camera monitoring of as much of Vredehoek as is affordable, including key entry and exit points;
  2. maintaining and cleansing of public areas, particularly after bin days and including green spaces;
  3. environmental development through supporting use of parks and green spaces;
  4. reducing the negative impact of social issues through social interventions and upliftment opportunities.

Core values

The core values of the Vredehoek CID and its management body will be:

  • Reliability: deliver services consistently and on time

  • Accountability: own outcomes, report clearly, fix failures

  • Transparency: communicate openly and honestly

  • Advocacy: tenaciously represent the best interests of the community at all times

  • Responsiveness: act quickly and follow through

What services will the CID provide?

The CID will provide services in the four areas required by the City's CID by-law:

  • Public Safety

  • Maintenance and Cleansing

  • Environmental Development

  • Social and Economic Development

How much will it cost?

The proposed additional rate for residential ratepayers is:

  • R61.62 per million rand property value, per month (including VAT). 

Read more about the additional rate.

Public Safety


Public safety is a major focus of the CID. The approach is based on a coordinated system of monitoring, visible patrols, rapid response, and law enforcement — all working together through a central control structure.

The goal is to improve safety in public spaces, reduce opportunistic crime, and ensure faster, more effective responses to incidents.

Integrated safety model

The CID will implement a single, coordinated safety system combining:

  • 24/7 camera monitoring across key entry points, routes, and hotspots
  • 24/7 vehicle patrols providing visible presence and rapid response
  • A central control room coordinating information and responses
  • A dedicated City Law Enforcement Officer focused on by-law enforcement

All components operate together, enabling real-time coordination between patrols, monitoring teams, CID staff, City services, SAPS, SANParks, and neighbourhood watch structures.

Expected outcomes over time
  • Short term (Year 1): Establish visible presence, stabilise conditions, and address known hotspots
  • Medium term (Years 2–4): Reduce incidents and adapt the approach based on data
  • Long term: Create a neighbourhood where public spaces are widely used with confidence, supported by preventative, coordinated safety systems

Camera monitoring and control room

The CID will establish continuous monitoring of street cameras, focused on key access points, movement routes, and high-risk areas.

This includes:

  • 24/7 monitoring of cameras through a professional control room
  • Integration of existing resident-installed cameras where appropriate
  • Installation of additional cameras over time to close coverage gaps
  • Central coordination of incidents, escalation, and response

The control room acts as the hub of the system, allowing incidents to be identified early and responded to quickly.

Vehicle patrols and rapid response

Dedicated patrol vehicles will provide a constant, visible presence throughout the area and respond directly to incidents.

This includes:

  • 24/7 patrols with two vehicles and two officers per vehicle
  • Direct linkage to the control room for coordinated response
  • Coverage across the entire CID area
  • Availability to respond to incidents from monitoring, reports, or community alerts
  • Backup armed response when required

The focus is on reducing opportunistic crime and ensuring that incidents are dealt with quickly and visibly.

Expanded camera network

The CID will build on and coordinate existing camera infrastructure in the area.

This includes:

  • Taking over monitoring of suitable existing street-facing cameras
  • Improving coordination between monitoring and response
  • Installing additional cameras over time (targeted annually)
  • Maintaining and expanding License Plate Recognition (LPR) coverage at key entry and exit points

The focus is on tracking movement through the area and improving the ability to respond to incidents across the neighbourhood.

Targeted coverage and hotspots

Initial monitoring and patrol efforts will focus on:

  • Key entry and exit points into Vredehoek
  • Access routes to and from Table Mountain
  • High-traffic streets and commercial areas
  • Known hotspots such as parks and movement corridors

Coverage will be refined over time based on real incident data and operational experience.

Law enforcement and by-law compliance

The CID will fund a dedicated City Law Enforcement Officer to strengthen enforcement in public spaces.

This includes:

  • Enforcement of City by-laws
  • Issuing fines and compliance notices
  • Addressing illegal structures and repeated infringements
  • Supporting patrols and coordinated responses

Unlike private security, the Law Enforcement Officer has legal authority to enforce compliance, which is critical for managing public space misuse.

Overall outcome

The result is a coordinated, area-wide safety system that moves beyond fragmented private efforts — delivering visible presence, faster response times, stronger enforcement, and a sustained reduction in crime and disorder in public spaces.

Maintenance and Cleansing

After safety and security, cleanliness and attractiveness of public spaces is the next biggest concerns of residents. The CID will provide supplementary cleaning and urban management services across the area. 

Maintenance

The CID will actively monitor the condition of public infrastructure and work with the City to resolve issues more quickly and consistently.

This includes:

  • Identifying and reporting problems such as potholes, damaged pavements, broken streetlights, and blocked stormwater drains
  • Tracking issues through to resolution with City departments
  • Supporting faster turnaround times through coordination and follow-up
  • Providing limited “top-up” maintenance (with City approval), such as small pothole repairs or minor fixes

These services will supplement, not replace, the City’s services. They will help where faster or more consistent local action is needed.

Cleansing

The CID will deliver a consistent, visible cleaning service across the neighbourhood, while also using this programme as a practical tool to support social upliftment of local homeless people.

This includes:

  • Cleaning of streets, pavements, parks, and green spaces across the CID
  • Targeted cleanups after refuse collection days to reduce the impact of bin-picking
  • Removal of litter, dog waste, weeds, and general debris
  • Safe escalation of hazardous waste (e.g. needles) through the CID control system
  • A structured cleaning team working on a rotating schedule to ensure the whole area is cleaned every week

The cleaning team will provide structured work opportunities for selected individuals living on the street, supported through mentoring and social-work oversight. This creates a practical link between cleaner public spaces and support for the homeless.

The cleaning programme will be delivered by an accredited NGO service provider and includes supervision, outreach, and peer support as part of daily operations.

Environmental Development

The CID will invest in targeted improvements to parks and public spaces, with a focus on safety, controlled access, and making these areas more usable for residents.

This includes:

  • Fencing Plantation Park to improve safety, prevent access to the M3, and reduce uncontrolled movement through the park
  • Extending the fence around Virginia Park to enclose the full area
  • Installing fencing along Jutland Avenue to improve safety and better control entry and exit points into the neighbourhood
  • Targeted upgrades to specific public spaces, such as the Chelmsford Avenue trailhead, Gardenia/Derry green space, and areas of Ixia Park
  • An annual budget for ongoing improvements, repairs, and small capital projects in parks and green spaces

These interventions are designed to make public spaces safer, better maintained, and easier for residents to use with confidence.

They also help control pedestrian movement into and through the area (particularly at key access points) reducing opportunities for crime.

An ongoing capital budget ensures that these improvements can be maintained and expanded over time, rather than being once-off fixes.

Social and Economic Development

The CID will implement a structured, street-level social engagement programme to reduce the negative impact of rough sleeping in public spaces, while creating practical pathways for support and stability.

This includes:

  • Daily, proactive engagement with individuals sleeping rough in public spaces
  • Monitoring and early management of high-risk areas and emerging hotspots
  • Encouraging access to shelters, health services, and support programmes
  • Deployment of trained outreach and peer-support staff with lived experience
  • Oversight and case management by a registered social worker
  • Coordination with NGOs, City departments, and relevant services

The programme is closely integrated with the CID’s cleaning services, creating structured, paid work opportunities for selected individuals as part of the cleaning team. Work is used as a stabilising intervention, supported by mentoring and social-work oversight.

Not all individuals will immediately participate in employment. The programme also focuses on reducing harmful behaviour, preventing illegal structures, and promoting more orderly use of public spaces through ongoing engagement.

The result is a practical, support-focused approach that reduces disorder in public spaces, enables early intervention in problem areas, and creates real opportunities for individuals who are willing to improve their circumstances.

CID Management and Coordination

The CID will be managed by a dedicated non-profit company responsible for implementing the business plan, managing service providers, and ensuring accountability to property owners and the City.

This includes:

  • Appointment of a full-time CID Manager and support staff to oversee day-to-day operations
  • Contracting and managing service providers for safety, cleaning, and social programmes
  • Operating a local CID office to coordinate activities and act as a central point of contact
  • Ongoing coordination with the City, SAPS, DPVWatch, SANParks, and neighbouring areas
  • Financial management, reporting, and communication with members and the broader community

Once approved, the CID will be established as a non-profit company (NPC), governed by a Board of Directors made up of local property owners. The Board meets regularly, is not remunerated, and is responsible for oversight, governance, and ensuring the CID delivers on its objectives.

Membership of the CID is open to all ratepayers within the area who pay the additional rate. Members elect the Board at Annual General Meetings, and the CID is required to operate transparently, with budgets, reports, and meeting records shared publicly.

The CID operates within the framework of the City’s CID by-law and policy, with formal oversight and reporting requirements to the City.

The result is a professionally managed, locally governed organisation that is accountable to the community and focused on delivering consistent, measurable services.

Budget and Finances

How is the budget allocated?

The proposed budget is weighted heavily toward public safety. Over the five-year term, the largest share of expenditure is allocated to patrols, camera monitoring, and law enforcement, with smaller allocations to cleaning and maintenance, environmental development, and management.

Budget summary

 

  Year 1 Year 2 Year 3 Year 4 Year 5
Employee-related R959,992 R1,007,420 R1,057,205 R1,109,467 R1,164,329
Cleansing services R408,244 R428,656 R450,089 R472,593 R496,223
Environmental upgrading R96,000 R99,360 R102,838 R106,437 R110,162
Law enforcement officers R397,354 R411,261 R425,655 R440,553 R455,972
Public safety R2,041,097 R2,112,535 R2,186,474 R2,263,000 R2,342,205
Public Safety - CCTV monitoring R672,000 R912,870 R1,124,786 R1,303,852 R1,445,879
Social upliftment R336,960 R353,448 R370,748 R388,900 R407,945
Urban maintenance R92,865 R97,508 R102,384 R107,503 R112,878
Depreciation R158,000 R292,605 R401,517 R486,366 R545,709
Repairs & Maintenance R42,000 R43,470 R44,991 R46,566 R48,196
General expenditure R696,381 R665,527 R707,683 R753,120 R802,117
Capital expenditure (PPE) R950,000 R813,025 R644,558 R499,246 R346,717
Rolling bad debt reserve 3% R211,883 R223,846 R235,637 R246,730 R256,031
TOTAL EXPENDITURE R7,062,776 R7,461,531 R7,854,565 R8,224,333 R8,534,363

 

What will property owners pay?

The CID will be funded through an additional rate on qualifying properties within the CID area. This rate will be collected by the City as part of the normal rates process and paid over to the CID management body if the CID is approved.

The proposed rate is:

  Annual rate per million property value (excl. VAT) Average monthly rate per million property value (excl. VAT) Average monthly rate per million property value (incl. VAT)
Residential properties R643 R53.58 R61.62
Non-residential properties R1511 R125.92 R144.80

This rate is not final and must be approved by the ratepayers, and by the City council.

Residential property examples (averages per month, including VAT):

Property valued at R1,000,000 R61.62
Property valued at R2,000,000 R123.24
Property valued at R3,000,000 R184.86
Property valued at R4,000,000 R246.48
Property valued at R5,000,000 R308.10
Property valued at R6,000,000 R369.72
Property valued at R7,000,000 R431.34
Property valued at R8,000,000 R492.96
Property valued at R9,000,000 R554.58
Property valued at R10,000,000 R616.20

How to calculate your estimated monthly rate

Note: R0.000643 represents the CID additional property rate for residential properties, which must still be approved by ratepayers and the City council.

  • Municipal valuation x R 0.000643 = Annual contribution (excl. VAT)
  • Annual contribution (excl. VAT) / 12 = Average monthly contribution (excl. VAT)
  • Average monthly contribution (excl. VAT) x 1.15 = Average monthly contribution (incl. VAT)

More details are provided on page 60 and 61 of the draft business plan.